If you`re looking to cancel your Starhub mobile contract, you`ve come to the right place. In this article, we`ll guide you through the process of terminating your contract, including the steps you need to take and the fees you may incur.
Step 1: Check your contract terms
Before you cancel your Starhub mobile contract, it`s important to check your contract terms to understand your obligations. Starhub typically offers 12 or 24-month contracts, and cancelling your contract before the end of the term may result in early termination fees.
Step 2: Give notice of termination
Once you`ve reviewed your contract terms, you can give notice of termination to Starhub. You can do this by calling their customer service hotline or visiting a Starhub retail store. The notice period may vary depending on your contract terms, but it`s typically 30 days.
Step 3: Settle outstanding bills
Before your contract can be terminated, you`ll need to settle any outstanding bills with Starhub. This includes any charges for usage or services after your notice of termination date.
Step 4: Return equipment
If you have any equipment provided by Starhub, such as a modem or router, you`ll need to return it to their retail store or Starhub service center. Failure to return the equipment may result in additional charges.
Step 5: Pay early termination fee (if applicable)
If you`re terminating your contract before the end of the term, you may incur an early termination fee. The amount of the fee will depend on your contract terms and the remaining months on your contract.
In conclusion, terminating your Starhub mobile contract can be a straightforward process as long as you understand your contract terms and follow the necessary steps. Remember to give notice of termination, settle outstanding bills, return equipment, and pay any early termination fees if applicable.